Careers

Position Summary

Katapult is looking for a People Operations Specialist to support several People (HR) operations activities and program, including payroll, benefits, and HRIS administration and reporting as well as providing support to Katapult employees.

As the People Operations Specialist, you will be at the heart of our People practices, ensuring smooth and efficient HR operations across the company. This role requires a blend of technical curiosity, detail orientation, and a passion for employee service. The position will support critical HR functions including payroll, benefits, HR compliance, employee reporting, and more, providing first-line support to our employees and assisting to drive people initiatives that enhance employee engagement and organizational performance. As Katapult is a growing and evolving organization, the People Operations Specialist will play a significant role in shaping People Operations over the long term.

Key Responsibilities

· Payroll and Benefits Administration: Manage payroll processing, tax forms (W-2), and compliance with pay practices. Handle benefits administration including enrollments, system integration setup and troubleshooting, COBRA system (outsourced), FMLA process management, employee promotions and changes, etc.

· Reporting: Generate accurate and timely reports for key stakeholders, including finance

· HRIS Administration: Manage integrations/file feeds between our payroll systems and benefits providers. Troubleshoots issues and ensures accurate data and transactions.

· Employee support and communication: Serve as the main point of contact for employee questions on payroll and benefits; Follow up with employees on key updates, enrollment status, etc. And send out monthly birthday and anniversary notice.

· Onboarding Administration: Coordinate and execute HR onboarding procedures including background checks, I-9 verification, eVerify, and hosting new employee onboarding sessions

· Invoicing and Reconciliation: Monthly invoice review checks to ensure alignment with payroll deductions and benefits pricing, insurance contracts, and other reconciliation as needed for Finance

· Compliance: Ensure compliance with federal, state, and local employment laws and regulations (Tax, FLSA, EEO Reporting, Sarbanes Oxley, etc.). Regularly review and administer compliance requirements; Support internal audit and other functional audit activities as needed

· Equity-related processing: ensure data flows by SFTP feed timely to our equity management system and broker, and deliver on ad hoc data requests, ensures data integrity across systems

· Monthly Invoice Review: Review monthly invoices for Benefits vendors, Payroll fees, and Payroll Tax payments, reconcile with payroll deductions and vendor contracts

· Payroll Tax and Requirements Administration: maintain state SUI and SITW payroll accounts, monitors to ensure payments reflect within states, and troubleshoot as necessary. Manage payroll setup process for states that have state-sponsored benefits (PFL, Disability, etc.) and monitor compliance

· Annual 401(k) Audit and Filing support

· Establish system and financial review processes with an eye on compliance including SOX, efficiency, a high degree of communication and transparency, and in close collaboration with Finance, People team and Tech

· Troubleshoot all system and process issues and establish updated SOPs as needed – the majority of related processes are already established; however, we are a dynamic organization open to process improvement and evolution

· Support the organization as it evolves, including remaining flexible as priorities shift and always looking for opportunities to continuously improve

Qualifications

· Prefer a bachelor’s degree in business administration or related field

· 3-5 years of proven experience in HR operations, particularly in payroll, benefits administration, and compliance

· Knowledge of HR and financial compliance and relevant employment regulations

· Strong technical aptitude and experience with HRIS systems (e.g., Paylocity, benefits vendors)

· Detail-oriented with a knack and persistence for identifying and troubleshooting errors

· Passionate about providing excellent employee service and driving efficiencies, as well as being a champion for users (employees)

· Strong interpersonal and communication skills

· Proficient user of Microsoft Office Suite