Food & Beverage Associate (Palo Alto)



Oakland, CA, USA
Posted on Thursday, May 30, 2024

Crafty Food & Beverage Associates are the face of our in-office Concierge pantry program. They are the human element and the happy face that leads client-site execution on a daily basis. It is a high-energy role for people who derive positive energy from being on their feet and around people.

This role is a full-time, hourly role within Crafty. This role supports one of our Palo Alto clients Monday through Friday 6:00am-2:30pm by performing the below duties:

80% - Food & Beverage Program Execution

  • Organizing and stocking of product in all applicable areas of the client site

  • Merchandising all products to Crafty’s operational standards

  • Maintaining equipment on a daily and weekly basis

  • Cleaning equipment, shelving, and counters throughout each shift

  • Managing inventory of all Crafty-supplied product in the space on a predetermined cadence, as needed, within the Crafty Platform (application)

  • Receiving and organizing deliveries in accordance to Crafty’s operational processes

  • Must be able to remain in a stationary position 50% of the time and be able to push/pull/lift boxes weighing up to 50 pounds across the client site for various needs

10% - Hospitality and Problem Solving

  • Building a relationship with each client while servicing their space, including checking in on any recent product changes or equipment issues

  • Maintaining professional composure and a hospitable attitude while completing daily tasks

  • Developing a deep understanding of your client site so you can proactively plan for any issues that may arise during your shift

10% - Internal Communication

  • Acting as the “eyes and ears” of Crafty at your client site; sharing observations and recommendations with your manager on a regular cadence

  • Observing slow and fast moving products, and making recommendations to your manager

  • Communicating any issues, needs, or upcoming changes or events at your client site to the your manager

  • Using Slack to communicate with different stakeholders on a daily/weekly basis

This role reports directly to a Client Operations Manager or an F&B Supervisor.

Who we are looking for:

You are:

  • Extraordinarily organized. Detail-orientation is an absolute must. You have tried-and-true methods in your arsenal for staying organized and on top of it all.

  • Extremely hard working. We are a startup with the mentality that no job is too big or too small for us. You hustle because that’s just how you work.

  • Adaptable. You know that in the operations world, you could have all your careful plans derailed. You know how to stay motivated and adapt as the day goes on.

  • Calm and collected. This is crucial in joining our field operations team. On a day where everything that could go wrong has gone wrong, you find a way to stay positive.

  • Empathetic. As a team member, you care for those you work with. As someone who will work with various departments, you view all things with an empathetic lens.

  • Great at Communicating. You are open with your manager about what you need to be successful and have a professional communication style with clients.

  • Experience working with high technology coffee machines

  • Experience in Merchandising, Hospitality, or Food & Beverage

Who we are:

Crafty’s mission is to help companies craft better workplaces by providing the services and technology to deliver a modern, comprehensive food & beverage program for their employees, no matter where they work. After operating with a vertically integrated supply chain (i.e., directly fulfilling orders from Crafty-operated distribution centers) in Chicago and the Bay Area, our team launched a third party fulfillment model that has rapidly scaled our coverage into over 25 markets globally, in just a year’s time.

At Crafty, we have a diverse, high-powered team, composed of folks in technology, supply chain operations, field operations, sales, account management, and more. Our workplace is dynamic, fast-paced, and just plain fun; we pride ourselves in having an amazing mix of humans who make up our team!

What we offer:

Our people mean everything to us. When you join Crafty, you’re joining a team of passionate, smart hooligans who work incredibly hard and know how to get things done. Building the structure to support our team as it continues to grow will have a tremendous impact in enabling our growth today and shaping the company that we become.

Our cash compensation amount for this role is $24.00 an hour in Palo Alto.

We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!

Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.

Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.