Product Designer



Product, Design
Mexico City, Mexico
Posted on Wednesday, March 6, 2024

BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero-touch workflows, thousands of forward-thinking organizations like Twitch, Oscar Health, and Cloud Factory now rely on BetterCloud to automate processes and policies across their cloud application portfolio.

With 10+ years of experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event, and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations.

This role is based out of our new and exciting Mexico City Office. Mexico City is our first office outside of the US, and you’ll be the first Product Designer here. We’re headquartered in New York City, with a large presence in Atlanta, GA, as well as innovation hubs & remote talent across the U.S. BetterCloud is backed, among others, by some of the best technology investors: Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.

As a BetterCloud Product Designer, you will work on creating an intuitive, responsive and engaging user experience for our platforms. We are looking for a designer who is great at what they do and thrives when coordinating cross-functionality across different teams and PMs. If you have these qualities and are willing to hit the ground running then we’re the place for you!

About You:

  • 2+ years experience working at a SaaS company or similar
  • 2+ years experience coordinating responsive web designs with PMs and Engineers
  • An online or PDF portfolio demonstrating a thorough Product Design process and exceptional workStrong experience with vector-based design tools (Figma, Sketch, etc)
  • A desire to build and design iteratively in multiple releasable stages

Preferred Qualifications

  • Positive history of user research and implementing that feedback into designs
  • Expertise in Figma-specific functionality, such as auto-layout and prototyping
  • Experience building and contributing to design systems
  • Bachelor’s Degree in a design or IT-related fieldStrength in visual design

What You'll Do:

  • Contribute to the evolution of our flagship application by creating best-in-breed UI designs that delight users
  • Craft and deliver polished deliverables (wireframes, specifications, and prototypes) to communicate design decisions and rationale
  • Follow an iterative, user-centered and data-informed processCreate solutions with measurable quality and impactAlign to internal style guides and industry best practices
  • Partner and collaborate with design peers, Product Managers, Front End Developers, and othersManage multiple work streams and competing priorities
  • Contribute to the BetterCloud Design System

What We Offer

  • Hybrid work model with up to 2 days per week working from home*
  • Generous PTO policy plus paid mental health days
  • Seguro de Gastos Médicos Mayores, Seguro de Asistencia Médica, Vision Insurance, Dental Insurance, Life Insurance and dedicated mental health resources
  • Financial wellness support and one-time WFH stipend
  • Plus more… Think events, killer swag, and a strong BetterCloud Community!

BetterCloud is an Equal Opportunity Employer, including disabled and vets.

*Remote - This role is not eligible for remote employees. Employees must be based in the Mexico City area.