Careers

Location: US (Remote or In-Person, East-Coast Based Preferred)
Reports to: Vice President of Global Communications

About the Role:

This leadership position focuses on owning and upleveling the AlphaSense global organic social media strategy. This role will drive deeper audience engagement and brand awareness, building new loyalty within our community. You will be collaborating with cross-functional teams across the business to advance the company’s leadership in market intelligence and search. The Director will oversee a small in-house team who execute exciting campaigns and creative to further that brand affinity. This position offers the opportunity to create impactful programs that connect with diverse audiences, leveraging cutting-edge tools and industry trends. You will be responsible for leveraging owned channels, partnering with our influencer management teams, and creating social-first activations to drive impact.

Your success in this role requires a strategic and analytical mindset, with the ability to manage complex projects and influence stakeholders across a global organization. You have a deep understanding of B2B enterprise software and a proven track record of crafting compelling narratives that drive customer engagement and market success. The ideal candidate can balance being innovative and analytical; being creative but being practical. Strong leadership, interpersonal skills and team builder are all attributes your managers would use to describe you. A passion for technology and the ability to adapt to the latest trends are key elements to having success in this role.

This full-time role, reporting to the Vice President of Global Communications is based in the US, with the option for in-person or remote work.

Who You Are:

• BA or equivalent/related background
• At least 10 years of experience in social media management, preferably with high-growth technology companies.
• At least 7 years of people management experience and a strong track record of professional team growth.
• History of developing organic social strategies that drive results.
• A deep passion for brand and social metrics, and an ability to connect them to business impact.
• Strong analytical skills and the ability to utilize data to create compelling narratives to influence leadership decisions.
• A deep understanding of organic social best practices, platform and channel insights, social listening and reporting.
• Demonstrated success in social media content strategy and audience engagement across major platforms.
• Exceptional written and verbal communication skills, honed over years of short-form and long-form content development.
• Possesses project management and organizational skills with a focus on delivering measurable results.
• Ability to analyze data to inform decision-making and provide evidence-based recommendations.
• Comfortable working in a fast-paced environment.

What You’ll Do:

• Develop and execute a comprehensive global organic social media strategy to strengthen AlphaSense’s brand affinity and awareness while driving meaningful engagement.
• Establish consistent reporting practices and regular KPIs for executive leadership to track progress and deliver actionable quarterly insights.
• Lead audience mapping, targeting, and campaign development to execute on organic social strategy.
• Manage best practices and guidelines for social media use amongst employees and oversee reputation management and customer outreach.
• Create cross-functional training initiatives internally to educate on social selling and expand company-wide knowledge base on the benefits of social.
• Drive alignment across numerous internal teams (PR, AR, Product, Sales, Events, Design, Web, etc) to create strong bonds to organic social media strategy.
• Engage with online communities to build relationships and foster loyalty among followers.
• Oversee organic social media budgets, maximizing value and ROI while maintaining a high quality of content.
• Stay up-to-date with the latest trends in social media marketing and emerging platforms to keep the brand at the forefront of the industry.

Why You’ll Love this Role

• Opportunity to shape and grow a global social media program from the ground up.
• A high-impact role where your work directly influences market perception, competitive positioning, and company growth.
• A collaborative, high-energy culture that values innovation, creativity, and bold thinking.
• The chance to work alongside top executives and industry thought leaders to shape a compelling industry narrative.