- Actively and consistently support all efforts to simplify and enhance the customer experience.
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- Lot & Property Maintenance
- Oversee the condition and upkeep of all exterior areas including vehicle lots, sale lanes, parking areas, roadways, fencing, and signage.
- Conduct daily inspections of the property to identify hazards such as potholes, fluid spills, debris, lighting outages, or damaged infrastructure.
- Coordinate and/or perform minor repairs to maintain safe and functional lot conditions.
- Ensure proper drainage and address weather-related impacts such as snow, ice,or standing water.
- Maintain cleanliness of the lot, including removal of trash, parts, and abandoned materials.
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- Vehicle Flow & Lot Organization
- Support efficient vehicle movement throughout the property, ensuring lanes, staging areas, and parking rows remain clear and organized.
- Work closely with operations teams to support vehicle check-in, movement, and post-sale transitions.
- Identify and resolve congestion or flow issues that could impact operations or safety.
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- Property Security
- Conduct regular patrols of the auction property to ensure security of vehicles, equipment, and facilities.
- Monitor gates, perimeter fencing, and controlled access points to ensure proper operation and restricted access.
- Identify and report suspicious activity, unauthorized access, or safety concerns.
- Partner with management to enforce security protocols and lot control procedures.
- Assist with incident reporting and documentation as needed.
- Monitor day-to-day alarm activities, including securing buildings and responding to alarm calls.
- Work closely with office management to identify and resolve any security issues or concerns.
- Monitor and review video from the surveillance cameras.
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- Operational Support
- Collaborate with departments such as operations, reconditioning, and security to support daily auction activities.
- Assist with special projects such as lot reconfiguration, overflow management, or large sale preparation.
- Ensure all maintenance equipment is properly maintained, stored, and ready for use.
- Maintain logs of inspections, repairs, and incidents.
- Other duties as assigned.
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