Who we are looking for:

The Transportation & Commercial Account Specialist supports and coordinates vehicle transportation and commercial account administration by managing transportation logistics, vehicle lease and usage records, and related documentation. This role serves as a key operational contact for internal teams, vendors, drivers, and commercial customers to ensure vehicles are transported, tracked, and administered accurately, efficiently, and in compliance with company standards.

What you will do:

Transportation Coordination & Oversight

• Coordinate and schedule inbound and outbound vehicle transportation for commercial accounts
• Communicate with drivers, transport vendors, and internal teams to ensure timely and accurate vehicle movement
• Monitor transportation progress, proactively identifying and resolving delays or issues
• Prepare, review, and maintain transportation documentation including bills of lading, delivery confirmations, and related records
• Ensure transportation activity is accurately recorded in internal systems

Commercial Account & Vehicle Administration

• Support assigned commercial accounts by administering vehicle-related records, agreements, and status updates
• Maintain accurate documentation related to vehicle usage, assignments, and account activity
• Track vehicle availability and status to support operational planning
• Serve as a knowledgeable resource for transportation and vehicle administration questions related to commercial accounts

Vendor & Stakeholder Communication

• Act as a primary point of contact for transportation-related inquiries from commercial customers, vendors, and internal departments
• Maintain professional, timely communication to support strong working relationships
• Coordinate with accounting, operations, and customer service teams to resolve discrepancies or issues
• Escalate complex or time-sensitive matters appropriately while assisting with resolution

Compliance, Accuracy & Process Improvement

• Ensure all transportation and vehicle records comply with company policies and applicable regulations
• Maintain a high level of accuracy and attention to detail in data entry, reporting, and documentation
• Identify process gaps or recurring issues and recommend improvements to enhance efficiency and accuracy

Administrative & Operational Support

• Support departmental workflows through reporting, record maintenance, and audit preparation
• Assist with cross-functional operational initiatives related to transportation and commercial services
• Perform additional duties as assigned to support overall operational efficiency

What you will need:

Qualifications

• High school diploma or equivalent required; additional education preferred
• Previous experience in transportation, logistics, vehicle administration, or commercial account support preferred
• Strong organizational and time-management skills with the ability to manage multiple priorities
• Excellent attention to detail and accuracy
• Proficiency in Microsoft Office (Excel), Google G Suite, and transportation or data management systems
• Basic understanding of automotive maintenance & repairs
• Strong written and verbal communication skills

Core Competencies

• Transportation & logistics coordination
• Commercial account support
• Documentation & compliance
• Problem-solving & judgment
• Cross-functional collaboration

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