Lot Coordinator
ACV
Job Summary:
We are seeking a reliable and detail-oriented Lot Coordinator to join our team at the auto auction. As Lot Coordinator , you will be responsible for maintaining the appearance and organization of the vehicle lot, checking-in vehicles to various dealerships and lease companies, as well as providing exceptional customer service to our guests. Being able to operate a wrecker, rollback and forklift is required.
Duties:
- Ensure the cleanliness and organization of the vehicle lot
- Move vehicles to designated areas within the lot
- Perform basic maintenance tasks such as fueling vehicles and checking tire pressure
- Assist with vehicle inventory management
- Provide excellent customer service by greeting and assisting guests
- Operate manual transmission vehicles when required
- Using I-Pad / Tablet to stock in and picture vehicles.
- Working outside in ALL weather conditions.
Requirements:
- Valid driver's license with a clean driving record
- Ability to operate manual transmission vehicles confidently
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with minimal supervision
- Hospitality mindset with a focus on providing exceptional customer service
The Mechanic is responsible for diagnosing, repairing, and helping prevent problems with vehicle performance and ensure that vehicles operate in a safe, reliable manner.
Accountabilities & Responsibilities:
- Works with the manager and other mechanics to diagnose and repair the mechanical and electrical components of vehicles.
- May perform test drivers, inspections, and other diagnostic tests on vehicles to identify where problems exists and determine which parts need to be repaired or replaced.
- Completing preventative maintenance on vehicles, such as performing oil changes, flushing and replacing fluids, and replacing brakes.
- Repairing damage to the body of the vehicle and washing and painting the vehicle’s exterior.
- Supports generating timelines and estimates for repairs and discussing options with clients.
- Inspects internal systems and controls to ensure the vehicle is operating properly and in compliance with state regulations.
- Maintains accurate records relating to clients, their vehicles, parts, and service history.
- Uses shop equipment as instructed, performing regular maintenance and repairs as needed.
- Performs other duties as assigned.
Experience & Education:
- High School diploma or equivalent
- Two years of auto mechanic experience
Knowledge & Skills:
- Proven ability to diagnose and repair vehicles and follow safety instructions and directions.
- Proficiency with hand tools and other equipment.
- Excellent active listening, problem-solving, and communication skills.
- Ability to interact with others effectively, work as a team; good interpersonal skills
- Able to lift up to 50 pounds
- Ability to keep confidential any work documents seen or conversations heard during performance of job duties
- Ability to communicate diplomatically
- Proficient with Microsoft Office Suite or related software.
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