Careers

Who we are looking for:

The ACV Capital team is looking for a detail-oriented and proactive professional to join our Portfolio-Default Collections team as we expand our legal recovery efforts. This role will play a key part in supporting litigation activities for defaulted dealers and customers, helping recover financial losses and strengthen our collections process. Reporting to the Senior Manager of Credit & Portfolio, this individual will manage legal documents and required notices, and work closely with ARSI and the ACV Legal team to provide essential documentation for third-party litigation and collections. As our business continues to grow through 2025 and 2026, this position will be critical in ensuring timely, accurate, and compliant handling of default-related legal matters.

What you will do:

• Organize and review documentation related to UCC filings, PMSI, and other legal records required for collection processes.
• Coordinate with ACV’s Legal Department to obtain and submit required documents for legal proceedings.
• Serve as the primary point of contact for third-party collections agencies, ensuring accurate information is provided and escalations to litigation are tracked.
• Utilize department knowledge resources to assess required documentation for accuracy,
• completion, and validity.
• Communicate professionally and effectively across departments including Risk, Legal, Portfolio Management, and 3rd party Agencies
• Use tools like Google Drive, Gmail, Slack, and other platforms to manage documentation, communications, and workflow.
• Provide management with ongoing feedback regarding recurring issues to promote
• continuous improvement efforts.
• Support other collections-related projects as business needs dictate.
• Perform additional duties as assigned.

What you will need:

• Ability to read, write, speak and understand English.
• High School Diploma required. Bachelor’s degree preferred.
• 2+ years of experience in collections administration, legal support, or finance operations, preferably in the automotive or lending industry.
• Knowledge of UCC filings, PMSI, and dealership-related legal documentation.
• Strong understanding of collections workflows and working with legal or third-party recovery partners
• Proficiency in Google Workspace (Drive, Sheets, Gmail), Salesforce, and Slack.
• Work independently in a remote environment, managing time and workload efficiently.
• Excellent time management and organizational skills with the ability to multi-task under pressure.
• Outstanding written and verbal communication skills
• Ability to act as a self-starter and take initiative in a remote-first environment.
• Experience in a high-growth, fast paced environment
• Remote

No immigration or work visa sponsorship will be provided for this position.

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