Careers

Who we are looking for:

The ACV Capital team is looking for a detail-oriented and proactive professional to join our Portfolio-Default Collections team as we expand our legal recovery efforts. This role will play a key part in supporting litigation activities for defaulted dealers and customers, helping recover financial losses and strengthen our collections process. Reporting to the Senior Manager of Credit & Portfolio, this individual will manage legal documents and required notices, and work closely with ARSI and the ACV Legal team to provide essential documentation for third-party litigation and collections. As our business continues to grow through 2025 and 2026, this position will be critical in ensuring timely, accurate, and compliant handling of default-related legal matters.

What you will do:

• Organize and review documentation related to UCC filings, PMSI, and other legal records required for collection processes.
• Coordinate with ACV’s Legal Department to obtain and submit required documents for legal proceedings.
• Serve as the primary point of contact for third-party collections agencies, ensuring accurate information is provided and escalations to litigation are tracked.
• Utilize department knowledge resources to assess required documentation for accuracy,
• completion, and validity.
• Communicate professionally and effectively across departments including Risk, Legal, Portfolio Management, and 3rd party Agencies
• Use tools like Google Drive, Gmail, Slack, and other platforms to manage documentation, communications, and workflow.
• Provide management with ongoing feedback regarding recurring issues to promote
• continuous improvement efforts.
• Support other collections-related projects as business needs dictate.
• Perform additional duties as assigned.

What you will need:

• Ability to read, write, speak and understand English.
• High School Diploma required. Bachelor’s degree preferred.
• 2+ years of experience in collections administration, legal support, or finance operations, preferably in the automotive or lending industry.
• Knowledge of UCC filings, PMSI, and dealership-related legal documentation.
• Strong understanding of collections workflows and working with legal or third-party recovery partners
• Proficiency in Google Workspace (Drive, Sheets, Gmail), Salesforce, and Slack.
• Work independently in a remote environment, managing time and workload efficiently.
• Excellent time management and organizational skills with the ability to multi-task under pressure.
• Outstanding written and verbal communication skills
• Ability to act as a self-starter and take initiative in a remote-first environment.
• Experience in a high-growth, fast paced environment
• Remote

Compensation: $18.50 - $22.00 per hour. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.

No immigration or work visa sponsorship will be provided for this position.

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