Careers

Who we are looking for:

As a Buyer Representative at ACV, you will work closely with dealerships in targeted markets to share ACV Auctions unique business solutions. The Buyer Representative will be responsible for retaining and growing a base of customers within a target market.

What you will do:

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Partner directly with the Field Sales team to develop and execute sales strategies for your assigned market in order to retain and grow your customer base and unit volume.
• Develop strong relationships with customers through phone, text, and email conversations to increase unit and product penetration.
• Maintain orderly records through documentation of all customer interactions in Customer Relationship Management (CRM) system.
• Create a positive experience through proactive outreach to understand customers buying and selling needs, and offer creative solutions to meet their needs.
• Maintain a thorough knowledge of ACV’s portfolio of products and attend product training as required.
• Provide ongoing sales support to customers and present additional products and services to existing customers.
• Monitor the performance of customer accounts through various assessments including but not limited to, customer KPI review, monitoring customer price setting, identification of additional product opportunities, adherence to buy/sell policy agreement.
• Identify customers who have gaps in bid and buy activity and work to re-engage them on the ACV platform.
• Perform other duties as assigned.

What you will need:

• Ability to read, write, speak and understand English.
• High School Diploma or GED required
• 4 Year/Bachelor’s Degree in Business Administration or related field preferred
• 2 years’ sales experience, preferably in the automotive industry.
• A reliable self-starter altitude who is capable of thriving independently and in a team environment.
• Proven history of being able to meet and exceed sales goals and customer needs.
• Resilience, problem solver, action oriented and a driver for results.
• Strong understanding of technology. Salesforce.com experience is highly desired.
• Thrive in an environment of competing priorities.
• Excellent communication and organization skills.
• Fluent in Spanish is a real plus.

Compensation: At ACV, we believe in rewarding impact and empowering performance. Our compensation package for this role includes $22.60 per hour base pay. Earn up to $2,000/month in additional compensation at target performance with opportunity to exceed performance targets and earn beyond on-target earnings. Your total compensation is designed to grow with your results.

No immigration or work visa sponsorship will be provided for this position.

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