Title Clerk

ACV

ACV

Administration
Portland, OR, USA
Posted on Jun 26, 2025

Job Summary:

This position is responsible for processing vehicle titles using state DMV guidelines in a timely and accurate manner to assure a high level of customer satisfaction.

Accountabilities & Responsibilities:

  • This position is responsible for processing vehicle titles using state DMV guidelines in a timely and accurate manner to assure a high level of customer satisfaction.

  • Accurately process incoming titles daily from dealerships, banks and credit unions.

  • Answer customer inquiries or concerns in person, email, fax or telephone in a professional manner.

  • Troubleshooting and problem resolution specific to tiles; odometer discrepancies, power of attorney, etc.

  • Maintains a professional, calm manner when negotiating with difficult or upset customers.

  • Maintains a high level of confidentiality.

  • Assures all phone calls and inquiries have been answered by the close of the day.

  • Assist other departments as needed or assigned.

Experience & Education:

  • High school diploma or GED

  • 1-2 years’ experience in titles, automotive industry, or related.

Knowledge & Skills:

  • Proven experience with Microsoft Office or GSuite

  • Effective communication and interpersonal skills

  • Problem-solving tactics

  • Detail orientation and time management

  • Titles/automotive experience preferred

  • Technical aptitude

  • Proven multitasking abilities