Product Manager III: Onboarding, Checkout, OMS



Buffalo, NY, USA
Posted on Friday, May 17, 2024

Product Manager III: Onboarding, Checkout, OMS

Buffalo, NY, USA Req #2479
Tuesday, March 19, 2024

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.

Who we are:

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with datasolutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we wantyou to join us on our journey. ACV’s network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.

At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and to support this we offer:

  • Multiple medical plans including a high deductible health plan that costs $0 out of your paycheck
  • Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
  • Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
  • Generous paid time off options, including vacation time, sick days, Company holidays, floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
  • Employee Stock Purchase Program with additional opportunities to earn stock in the Company
  • Retirement planning through the Company’s 401(k)

Who are we looking for:

As a Product Manager for our Vehicle Intelligence Team you will be tasked with crafting transformative experiences for our Onboarding, and Checkout Experiences as well as continuously enhancing our Customer Order Management Systems. You will spearhead the evolution of our onboarding platform, ensuring that from the moment a customer discovers our offerings, they're greeted with a seamless, intuitive journey that drives success in both our flagship products and new innovative offerings . Your innovations in the checkout process will redefine convenience, turning every transaction into a frictionless delight that leaves customers eager to return. And when it comes to order management, you'll revolutionize efficiency, empowering our teams to orchestrate flawless fulfillment experiences that exceed expectations. If you're ready to unleash your creativity, drive, and passion for innovation on products that will shape the future of autotech, ACV is the perfect place for you

What you will do:

  • Data collection & analysis
  • Customer feedback collection & analysis
  • Conduct customer & stakeholder demos
  • Develop business requirements
  • Develop release marketing
  • Lead in the execution & delivery of features & products
  • Creation and presentation of plans and impacts
  • Create and maintain competitive analysis for your product
  • Inform prioritization framework for your product
  • Contribute to build, buy, partner analysis
  • Development of vision for your product
  • Creation of 6-month roadmap for your product
  • Create functional user stories and acceptance criteria
  • Participate in agile ceremonies
  • Define product lifecycle for your product
  • Collaborate with design, analysts and engineering to plan development schedule
  • Contribute to discussions with technology and executive leadership to inform, gain consensus and problem solve

What you should have:

  • 3+ years industry / domain experience
  • Bachelor’s or Master’s; related field
  • Creative problem solving
  • Strong customer focus
  • Demonstrated product delivery
  • Listening skills
  • Excellent communications skills
  • Data analysis tools Collaboration
  • Agile experience User story creation
  • Release planning Prioritization skills
  • Presentation skills
  • Mentoring and coaching skills

Compensation: $115,000-120,000 annually. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.

No immigration or work visa sponsorship will be provided for this position.#LI-RG1

Our Values

Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling

At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.
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Other details

  • Job Family Product & Technology
  • Job Function Product Mgr
  • Pay Type Salary