What you will do

• Partner with Territory Management and the Logistics Team to conduct wholesale, off-lease and retail inspections of vehicles.
• Conduct vehicle inspections at a variety of locations including dealerships, physical auctions, off site locations and consumer residences.
• Responsible for the completion of vehicle condition inspections and related reporting and/or recordkeeping including but not limited to: (interior/exterior), repair/replacement estimates and related documentation. Identify, and assess structural damage, frame condition, and alignment of vehicle body panels and repairs along with detecting missing parts and mechanical problems.
• Take paint meter readings and perform AMP (Audio Motor Profile) recordings as well as Virtual Lift undercarriage images.
• List inspected wholesale vehicles utilizing ACV Auctions platform for bidding and purchasing.
• Interface regularly with customers to develop strong relationships and ensure customer satisfaction.
• Travel to & from dealerships, auctions and consumer homes to inspect and write condition reports and list vehicles to sell on the auction platform.
• Collaborate with Territory Management and Business Development to educate and share information on all ACV available products and services.
• Stay informed with information regarding the ACV products and service improvements, the changing demands of customers, market conditions and implement new business strategy.
• Sign up independent dealerships as buyers to utilize ACV Auctions digital platform.

What you will need

• Incredible Customer Service skills with the ability to understand and exceed customer needs and expectations.
• Preferred to have 1 - 3 years of experience in the automotive field (body, paint and mechanical repair knowledge) with customer service background strongly preferred.
• Problem solving aptitude to meet challenges with resourcefulness and innovative approaches.
• Proven success to work independently with minimal supervision while working in a team environment.
• Must have reliable transportation to travel to and from assignments and a valid driver's license.
• Prefer a working knowledge of CRM Tools, web-based applications and automotive inspection tools.
• Able to drive manual and automatic transmission vehicles.
• Ability and willingness to work in a variety of conditions (indoor and outdoor).
• Ability to bend, squat, stoop, or kneel, stand for a prolonged period of time with the ability to lift.
• Flexible availability including weekends (primarily Saturdays) and ability to be available between the hours of 8am and 6pm with occasional evenings as required by the needs of the business.
• Must be 18 years of age or older.

What we offer:

• Comprehensive benefits offerings for benefits eligible Teammates.
• Unique culture that truly values each and every Teammate.
• Career Development and Future Growth Opportunities.